15th Annual Operational and Back Office Excellence in Banking Summit

15th Annual Operational and Back Office Excellence in Banking Summit has been designed to examine current trends and challenges that the back office is currently facing. During this two-day conference, we will look through the main challenges that had to be faced when implementing new technologies, innovations that open new opportunities for banking, as well as pitfalls and threats everyone should be aware of to function even better and ensure smooth workflow in the upcoming year.

Get yourself a seat among other senior-level decision-makers, leaders, and professionals who will shape the banking industry in 2024. Join live discussions and interactive roundtables to share your practices and learn from your colleagues. This summit will provide an excellent opportunity to reflect on things you already know and the ways to move forward in your bank’s success journey.

15th Annual Operational and Back Office Excellence in Banking Summit has been designed to cover all the current hot topics and challenges regarding back office transformation and automation, digitalisation, agile methodologies & agile process management, cost reduction, data analytics, workforce optimisation and many others.

Join us and register today

Stay on top of the latest trends

Key speakers

Peter Højvig

Peter Højvig

Principal Process Partner
Björn Welander

Björn Welander

Head of Securities & Investments Services
Steven Burkholder

Steven Burkholder

Global Head of FX IT Operations
Zsofia Kovacs

Zsofia Kovacs

Head of Operational Excellence Competence Centre
Davor Gašparac

Davor Gašparac

Head of Division, BA Chapter Lead and Agile Coach

Key topics

  • Back Office Digital Transformation
  • Operational Excellence and the Impact on Customer Experience
  • Agile Methodologies and Agile Process Management
  • Back Office Workforce Optimisation
  • Shaping the Bank’s Back Office Future

Who Should Attend

Members of board, C-level, Senior/Global Vice Presidents, Directors, Heads of departments from the banking industry involved in:

  • Operations
  • Operational Excellence
  • Operations Strategy
  • Financial Markets Operation
  • Operation Management – Fund Operations
  • Derivatives Operations
  • Trade Operations (Trading of Securities, Trade Confirmation and Settlement, Regulatory Compliance)
  • Shared Services
  • Clearing & Settlement
  • Lean Transformation/Lean Competence Centre
  • IT Management
  • RPA
  • Customer Operations
  • Consumer Services
  • Transformation
  • Branch Support
  • Global Operating Models and Smart Sourcing
  • Back Office
  • HR Operations
  • Workforce optimisation