9th Annual Customer Experience Management in Banking Summit

Our world is changing every day and customers play the main role in every industry. Especially in banking, where customer expectations form the future trends.
9th Annual Customer Experience Management in Banking Summit has been well organised to cover all the current hot topics and challenges regarding customer experience, customer data & insight, customer loyalty or customer-centric culture. At our business event, you will get a unique opportunity to listen to the case studies from C-level experts representing leading banks in Europe. Meet and network with your industry peers at our customer experience conference! When attending our banking event, you will gain excellent prestige on international level, experience valuable discussions, have an access to the latest developments on the market and establish important business contacts!

CO - LOCATED WITH

Key speakers

Helena Forest

Head of Branch Optimisation and Expansion

Andreas Epple

Head of Institutional CX & Service Management

Nóra Horváth Magyary

Chief Communication Officer

Mohamed OUBBATI

Chapter Head of Intelligent Customer Experience

Marcello Calabro

Global Head of Marketing

Davor Gašparac

Head of Division Group Corporates

Key topics

Who Should Attend