By attending the 9th Annual Enhancing Customer Loyalty and Retention Summit, you will gain expert insights into questions such as: What is the outlook into the future of technologies in customer loyalty? How to enhance customer loyalty in the omnichannel environment? What makes different customer segments loyal, and how to involve the customers in your loyalty strategy? How to enhance loyalty without a structured loyalty program? Moreover, you will hear about personalisation, the importance of customer-centric company culture, big data management, blockchain, currencies of loyalty, and brand loyalty. The event is designed to provide you with key learnings from recent projects from the senior expert speakers from leading companies in customer loyalty and retention. The interactivity and diversity of the event will enable you to get inspiration from various perspectives, industries, markets, and the real-life case studies will give you insights into opportunities to drive the loyalty strategically.
Members of board, C-level, Senior Vice Presidents, Vice Presidents, Directors and Heads of Departments from aviation, banking, hospitality, telecom and retail industries involved in: