8th Annual Retail Banking Technologies Summit

In this era of rapid digital transformation, we understand that customer expectations are evolving dynamically, influenced by cutting-edge technology and past interactions across diverse industries. Recognising the unique preferences of different generations, we strive to go beyond the ordinary and provide that “little extra” that sets your brand apart.

The 8th Annual Retail Banking Technologies Summit is meticulously crafted to delve into the latest trends and challenges shaping the retail banking landscape. Explore key topics such as artificial intelligence (AI) and chatbots, digital transformation strategies, optimisation of agent productivity and performance, effective approaches to social care, cost reduction through self-service innovations, and the transformative power of data analytics. Immerse yourself in the insights shared by banking experts.

Join us and register today

Stay on top of the latest trends

Key speakers

Steven Burkholder

Steven Burkholder

Global Head of FX IT Operations
Tanvi Singh

Tanvi Singh

Managing Director
Ignacio de Loyola Gil Puértolas

Ignacio de Loyola Gil Puértolas

Head of Product and Partnerships @ BBVA Digital Banking Italy
Jakub Malach

Jakub Malach

Chief Retail Banking Officer
Marco Eijsackers

Marco Eijsackers

Head of CIO Office | ING Tech Strategy & Transformation

Key topics

  1. Potential risks, implications and benefits of digitalisation in retail banking technology
  2. Digital-only banking — The first step in the entire Banking industry evolution
  3. Banks VS Fintech — Collaborate/compete/invest/acquire
  4. What are the advanced technological skills that employees in the industry should possess?
  5. Revealing the trends of retail banking technology
  6. Future of artificial reality and the metaverse in banking

Who Should Attend

Members of board, C-level, Senior/Global Vice Presidents, Directors, Heads of departments from banking industry involved in:

  • Technology
  • Innovation
  • Digitalisation
  • Open Banking
  • Retail Banking
  • Retail Development
  • Retail Technologies
  • Retail Products
  • FinTech
  • Blockchain
  • Information Technology
  • Digital Banking
  • Digital Payments
  • Digital Transformation
  • Transaction Banking
  • Big Data
  • Artificial Intelligence
  • E-Banking
  • New Generation Customer
  • Digital Channels
  • Private Banking