This is a moment to establish customer confidence and earn trust in a company's ability to fulfil its fundamental purpose. In these demanding circumstances, brands bear a responsibility to enhance customer worth, while conveying understanding. What attracts new customers and keeps existing customers coming back? It is more than just having a great product; it is ensuring that you provide an excellent customer service experience.
The 13th Annual Strategic Customer Excellence Summit has been designed to cover all the current hot topics and challenges regarding achieving customer service excellence, collaboration and co-creation with customers, innovative approaches to delight picky customers, utilising AI and leveraging technology to gain Customer Excellence. This Interactive business conference will provide you with brilliant ideas from senior-level decision-makers from competitive companies internationally. This versatile conference, spanning various sectors, serves as an optimal arena to remain abreast of cutting-edge trends and connect with professionals who share your outlook.
Join us for an enriching experience where you can connect with fellow attendees, participate in stimulating discussions, and gain insights from industry experts through keynote presentations, roundtable conversations, and panel discussions. Be part of this unforgettable journey in Vienna and propel both your career and organisation to new heights!
Members of board, C-level, Senior/Global Vice Presidents, Directors, Heads of departments from banking, pharmaceutical, telecommunication, retail, aviation, hospitality, and automotive industries involved in: