7th Annual Retail Banking Technologies MENA Summit


Technologies in retail banking can now be characterised by rapid yet significant digital transformation driven by digital advancements, changing customer expectations, and increased competition from fintech companies. Nowadays, we are witnessing a shift towards digitalisation, improved customer experiences, and collaborations with fintech. Banks are embracing technology to meet customer expectations, drive operational efficiency, and remain competitive in the dynamic financial landscape.

The 7th Annual Retail Banking Technologies MENA Summit is bringing together industry experts, thought leaders, technology providers, and banking professionals from across the MENA region. The conference aims to create a platform for knowledge sharing, networking, and discussions surrounding the latest trends, challenges, and opportunities in the retail banking sector. The summit will touch upon such topics as digital banking, mobile banking, fintech partnerships, customer experience, artificial intelligence, data analytics, blockchain, cybersecurity, regulatory developments, and emerging technologies shaping the future of banking.

Attendees will have an excellent opportunity to network with their professional peers and exceptional experts from top companies, engage in thought-provoking debates, and take part in roundtables and panel discussions, as the summit has limited seats. During this retail banking conference, you will exploit the benefits of gaining insights into market trends, customer expectations, regulatory developments, and emerging opportunities. This knowledge can guide your strategic decision-making and enable you to set your organisation for success.

Join us and register today

Stay on top of the latest trends

Key speakers

Prashant Kumar

Prashant Kumar

Technology Head – Digital Assisted Banking Products
Hakan Kantas

Hakan Kantas

Senior Director Information Technology
Jamil Barakat

Jamil Barakat

EVP – Business Technology Division
Ross McNaughton

Ross McNaughton

Chief Information Security Officer
Carlos Vinluan

Carlos Vinluan

Vice President, Transformation


Key topics

  • How will the Metaverse transform the relationship between banks and their customers?
  • Seamless payments: How to design a wallet proposition attractive enough for millennial customers?
  • New digital business models: How will they affect banking?
  • Leveraging data analytics for customer segmentation, targeting, and personalised product offerings – Why is it critical for MENA banking success?
  • Future of digital and traditional banking. What is more prospective?
  • The road less travelled: Technologists drive unexpected industries forward
  • Expansion of digital services and payments: How to create a payment ecosystem hospitable for a cashless society?
  • What are the emerging trends in open banking and its impact on customer experience?



Who Should Attend

Members of board, C-level, Senior/Global Vice Presidents, Directors, Heads of departments, from the banking industry involved in:

  • Retail Banking
  • Retail Processes
  • Retail Products
  • Retail Development
  • Retail Technologies
  • FinTech
  • Innovation
  • Blockchain
  • Digital Banking
  • Digital Transformation
  • Digital Channels
  • eStrategy & Technology
  • eBanking
  • E-Channels
  • Online Services
  • Customer Experience
  • Information Technology
  • Business Innovation
  • Big Data, IoT
  • Artificial Intelligence
  • Transaction Banking
  • Digital Payments
  • Open Banking
  • Digitalisation