In today’s digital era, customer expectations are changing every day. The expectations are mainly shaped by advanced technology and they depend on previous experience with other companies and industries. Different generations are looking for different “added value” as they are aware of having a choice. What is a little extra you offer to your customers? Do they enjoy interaction with your brand? Are they supported when needed and is your care they are satisfied with?
The 9th Annual Customer Experience Management Summit and Customer Loyalty MENA Summit focuses on hot topics in the industry and gives you a great opportunity to hear about customer experience, B2B to B2C, as well as the latest trends, customer retention, digitalization, employee experience or personalization from the top players.
This interactive customer experience event has been designed for you to get together with the top experts in the industry. Don't miss out on the great opportunity to network and discuss how to deliver a great customer experience, share your ideas and get inspired by experts from the field. Our customer experience event provides you with valuable tips, ideas and insights on how to transform your business into one your customers will be satisfied with.
The seats are limited, get your tickets today in order to ensure you will attend this CEM conference and stir up debate with senior-level decision-makers.
Members of board, C-level, Senior/Global Vice Presidents, Directors, Heads of departments from banking, telecom, retail, chemical/petrochemical, pharmaceuticals, aviation, hospitality, automotive industries involved in: