We have entered a human-centric era. These are the times when the humanistic approach defines everything from the general vision of your company to day-by-day activities. Leaders across various industries have to take a hard look at what the current state of the business is and reflect on potential inefficiencies. The situation is constantly changing and companies prepare for the next level of excellence with their customers. But is the path forward really clear? How to face customers’ needs and still remain highly productive and progressive?
The 11th Annual Strategic Customer Excellence Summit is an interactive business conference that will provide you with valuable tips from top players on developing an award-winning customer service strategy, customer service-driven team, customer engagement guidelines, identifying and implementing new technologies within CX, the importance of omnichannel communication and much more. Our customer excellence meeting has been designed for C-Level decision-makers from cross-industry companies in order to give you a chance to gain insights and benefit from remarkable case studies.
Do not wait and be the first to get valuable insights from top players in different industries, find solutions for your work, network, and establish important business contacts. Reserve your seat at this business event and do not miss to hear more than 16 real-life case studies.
Members of board, C-level, Senior/Global Vice Presidents, Directors, Heads of departments from banking, telecom, retail, chemical/petrochemical, pharmaceuticals, aviation, hospitality, automotive industries involved in: