The past year has hugely affected not only banks, but their customers as well. The customer behaviour changes that we can observe leave bankers with no other choice than to keep up by providing products that meet all the demands of the customer of the new era. Easier said than done.
How are banks adjusting to the changes prompted by the COVID-19 crisis in product development? Can banks emerge from this and what will product development of the future look like? How to leverage digitalisation to improve customer journey and make the product targeting more personalised? These are just a few of the topics we will discuss at our 8th Annual Product Development Excellence in Banking Summit, on 15th-16th September 2021. Join representatives of the leading banks such as ABN Amro, Santander, ING, mBank, Sberbank, Raiffeisen Bank, N26, Erste Group and many others and exchange insights on dealing with the current challenges and much more!
Members of board, C-level, Senior Vice Presidents, Vice Presidents, Directors, and Heads of departments from banking industry involved in: