It's well known that pharmaceutical industry is a step behind in customer experience in comparison with other industries due to strong regulations. The world is transforming to digital and pharma has to transform as well. It's time now to change the traditional mindset and shift to modern and personalised experience of all the pharma customers - from HCPs to patients.
The 7th Annual Pharma Customer Experience Management Summit will be the right place to meet the best CX experts from the top pharma companies worldwide, who will share their know-how and latest case studies. All the pharmaceutical professionals are invited to join this business conference and learn how to really understand the customer and achieve the best customer satisfaction. The main topics of this international pharmaceutical meeting are digital transformation in pharma, precision medicine and personalisation, HCP engagement, multi-channel optimisation, patient voice and patient experience, smart data and analytics, launch inspiration and holistic cross-functional approach in pharma.
This unique pharma customer experience event will definitely provide you with lessons learned and give you valuable tips shared by senior-level decision-makers. You will also benefit from remarkable networking opportunities due to limited seats of this business meeting. Do not hesitate and book the dates 1-3 September 2020 for this inspiring pharma customer experience conference in Vienna!
Members of board, C-level, Senior/Global Vice Presidents, Directors, Heads of departments from pharmaceutical industry involved in: