9th Annual Operational & Back Office Excellence in Banking Summit

The dynamics of the global market is changing extremely fast making every business struggle for both business owners and customers in different dimensions. Banking operations have been forced to keep up with the FinTech challenge, technology innovations and to operate under more complex compliance regulations. Most production-based back office positions have already been replaced by technology or are being moved offshore to low cost locations. Other factors that are shaping banking jobs in the back office include a dramatic increase of more stringent risk and regulations, and a strong focus on improved productivity and cost-reduction initiatives due to challenging operating conditions for banks.

9th Annual Operational and Back Office Excellence Summit will give you an opportunity to meet industrial leaders and experts from banks at one place to learn the best operational strategies and practices when it comes to cutting the costs, regulatory challenges, digitalization, artificial intelligence and robotics. Don`t miss the chance and benchmark your process transformation strategies with your peers, competitors, and companies on track to disrupt your industry! Join us and hear about 2020 vision for banking operations and the future outlook on the global roadmap of regulatory evolution, and enhance the back office in your company.


7th Annual Digital Banking & Mobile Payments Summit


Key Speakers

Jan Ryslink

Loan Back Office Director



Reiner Martin

Deputy Head of Division

European Central Bank

Kasper Willemann
Global Head of Financing Operations
Danske Bank

Davor Gasparac
Head of Org/IT Group Corporates
Erste Group

Christian Maahrbeck
Head of Derivatives Operations

Goran Fors
Deputy Head of Investor Services

Key Topics

  • Regulatory challenges and their impact on Back Office
  • Artificial Intelligence and Robotics in Back Office

  • 2020 vision for banking operations

  • FinTech Opportunity in Back Office

  • Future outlook on the global roadmap of regulatory evolution

  • Transformation of corporate culture

Who Should Attend

Members of board, C-level, Senior Vice Presidents, Vice Presidents, Directors and Heads of departments from Banking industry involved in:


  • Operations
  • Operations Support
  • Operations Strategy
  • Financial Markets Operation
  • Fund Department – Operation Management – Fund Operations
  • Derivatives Operations
  • Trade Operations (Trading of securities, Trade confirmation and settlement, regulatory compliance)


  • Shared Services
  • Lean Transformation/Lean Competence Center
  • IT
  • Infrastructure Support
  • Branch Support
  • Global Operating Models and Smart Sourcing
  • Organization Department
  • HR Operations


1.       Updates on GVP modules

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Key speakers

Key topics

Who Should Attend