2nd Annual Retail Banking Technologies Summit

20 - 22 Feb 2018, Vienna

New technologies make it easier for retail banks to attract and engage customers in a range of environments. As banks use these technologies to transform customer experiences across their product and service offerings, they can benefit in other ways as well. But in this ever changing era of globalization, digitization and innovation there are new technologies emerging often than ever. Recent technology has entirely reshaped the way retail banking operates both on the customer-facing side, as well as how decisions are made and executed internally. 2nd Annual Retail Banking Technologies Summit is designed to provide you with a remarkable opportunity to learn about prevailing frameworks and trends from experienced senior level decision makers, who will share their thought and learnings on topics regarding technologies, digitization and innovation in retail banking. This creates a unique opportunity to face their opinions, experience, and moreover, to benchmark their know-how. Come and be part of an interactive conversation about the hottest topics that retail banking executives are facing nowadays!

Key Speakers

Serkan Turan 

VP, Digital Banking Group, Department Head of Digital Marketing and Sales

Deniz Bank

Maurice Lisi

Head of Multichannel and Customer Experience
Intesa Sanpaolo

Jannicke Birkevold
DNB Bank ID Solutions AS

Wayne Filin-Matthews
Global Head of Digital Architecture

Martin Koeb
Senior Information Security Manager, Director

Franz Regul
Head of Cybersecurity
Societe Generale

Key topics

  • Emerging technologies: Focus on Tech Trends& Innovation
  • Potential of blockchain technology – unlocking real benefits of blockchain through its sweet spot
  • How is digitization changing retail banking customer experience?
  • Relation between technology an digital threats, financial crime and cybersecurity
  • Where next for FinTech? Uncovering the next stage of innovation
  • Open banking and API Economy
  • Transformation strategies in retail banking  
  • How AI can deliver a personalized banking experience 
  • Driving customer experience in the digital channel









Who Should attend

Members of board, C-level, Senior Vice Presidents, Vice Presidents, Directors, Heads of departments from banking industry  involved in:


  • Retail Banking
  • FinTech
  • Innovation
  • Retail Processes
  • Retail Products
  • Retail Development
  • Blockchain
  • Digital Banking
  • Branch Layout










  • eStrategy & Technology
  • E-Channels
  • Online Services
  • eBanking
  • Customer Experience
  • Digital Transformation
  • Digital Channels
  • Information Technology
  • Business Innovation
  • Big Data, IoT









1.       Updates on GVP modules

Register for event



Allan Lloyds Group
Trnavska cesta 82, 821 02 Bratislava, Slovakia

+421 221 025 322


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